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Justin Goslin
justin@sunrisedomes.com
(401) 965-0753

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Frequently Asked Questions

Q: What is Frequency?
A: Frequency is a reflection of how many triangles a dome is divided into. The higher the frequency for a given dome diameter, the more and smaller the triangles will be. If you wish to understand exactly what frequency is, click here.

Q: How long does it take to set up a dome?
A: This really depends upon the dome’s diameter, frequency, your previous experience and mechanical aptitude. An experienced person can set up a 20 ft 3v dome for example by themselves in about 5.5 hours. The same dome can be erected in 2.5 hours if there are two experienced people working together. The setup time can be expected to be around double the first time you set up a dome if you have no previous experience. For a small 3v frequency dome such as 12 feet in diameter, one experienced person can complete assembly in about 4.5 hours.

Q: Can I pick up my dome to save on shipping?

A: Yes, but please be certain to call or email first to set up an appointment time. We are located in Northern Rhode Island and the address will be provided when you contact us. Please call Justin at (401) 965-0753 or email justin@sunrisedomes.com.

Q: Can I view a demonstration dome before I make a purchase?
A: Yes, but please be certain to call or email first to set up an appointment time. We are located in Northern Rhode Island and the address will be provided when you contact us. Please call Justin at (401) 965-0753 or email justin@sunrisedomes.com.

Q: How do I apply a marine shrink wrap cover?
A: A detailed explanation for applying a marine shrink wrap dome cover can be found here.

Q: Do I need a foundation for my dome?

A: Not necessarily. For most applications such as geodesic dome greenhouses, carports, storage shelters, aviaries, tents/canopies, or pool covers, it is sufficient to place the dome frame directly on the ground and secure it in place with soil anchors. Anchors are included in most of our kit packages and can also be purchased separately on our Accessories Page.

Q: How many packages will there be for my dome kit? What will their weights and sizes be?
A: Below is a chart providing the frame shipping details for our 3v and 4v frequency geodesic dome kit frames. The weights and sizes are approximate since the actual frame weight will depend on the doorway type and options selected.

 

Shipping Details - 3v Frequency Domes

 Diameter
 8 ft
 10 ft
 12 ft  14 ft  15 ft  16 ft  18 ft  20 ft  22 ft  24 ft
 Boxes for 1/2 Inch
  Conduit Frames
  (approx. size in inches)
 Two at
  20 x 6 x 6
  (40 lbs ea.)
 Two at
  25 x 6 x 6
  (50 lbs ea.)
 Two at
  30 x 6 x 6
  (58 lbs ea.)
 Two at
  35 x 6 x 6
  (68 lbs ea.)
 Two at
  37 x 6 x 6
  (72 lbs ea.)
 Three at
  40 x 5 x 5
  (51 lbs ea.)
 Three at
  45 x 5 x 5
  (57 lbs ea.)
 Three at
  50 x 5 x 5
  (63 lbs ea.)
 Three at
  55 x 5 x 5
  (70 lbs ea.)
 Three at
  60 x 5 x 5
  (76 lbs ea.)
 Boxes for 3/4 Inch
  Conduit Frames
  (approx. size in inches)
 Three at
  20 x 8 x 8
  (40 lbs ea.)
 Three at
  25 x 8 x 8
  (48 lbs ea.)
 Three at
  30 x 8 x 8
  (51 lbs ea.)
 Three at
  35 x 8 x 8
  (67 lbs ea.)
 Three at
  37 x 8 x 8
  (71 lbs ea.)
 Three at
  40 x 8 x 8
  (76 lbs ea.)
 Four at
  45 x 6 x 6
  (64 lbs ea.)
 Four at
  50 x 6 x 6
  (70 lbs ea.)
 Four at
  55 x 6 x 6
  (77 lbs ea.)
 Four at
  60 x 6 x 6
  (84 lbs ea.)

 

Shipping Details - 4v Frequency Domes

 Diameter
 18 ft
 20 ft
 22 ft  24 ft  26 ft  28 ft  30 ft
 Boxes for 1/2 Inch
  Conduit Frames
  (approx. size in inches)
 Four at
  36 x 6 x 6
  (53 lbs ea.)
 Four at
  40 x 6 x 6
  (58 lbs ea.)
 Four at
  44 x 6 x 6
  (64 lbs ea.)
 Four at
  48 x 6 x 6
  (70 lbs ea.)
 Four at
  52 x 6 x 6
  (75 lbs ea.)
 Four at
  56 x 5 x 5
  (81 lbs ea.)
 Four at
  60 x 5 x 5
  (86 lbs ea.)
 Boxes for 3/4 Inch
  Conduit Frames
  (approx. size in inches)
 Six at
  36 x 6 x 6
  (49 lbs ea.)
 Six at
  40 x 6 x 6
  (55 lbs ea.)
 Six at
  44 x 6 x 6
  (60 lbs ea.)
 Six at
  48 x 6 x 6
  (66 lbs ea.)
 Six at
  52 x 6 x 6
  (71 lbs ea.)
 Six at
  56 x 6 x 6
  (76 lbs ea.)
 Six at
  60 x 6 x 6
  (82 lbs ea.)

 

Q: What is your return policy?
A:

Return Policy


If any aspect of your order is damaged or missing upon delivery, Contact Us immediately for replacement.

If you are not completely satisfied with your purchase, please Contact Us within 30 days from the date you received your order and we will happily refund the purchase price of your item(s) less a 25% restocking fee. Shipping charges are not refundable. Any returned item with free shipping will be charged the original shipping and handling costs incurred by us. Any discounts given will be subtracted from returned merchandise refunds. Customers are responsible for the shipping costs involved with the return of an item. Returned products must be in original condition (this means clean and dry with original packaging material, manuals, plus all other accessories provided by the manufacturer). Returned items not in original condition will be assessed and charged an additional reconditioning fee, or refused. Any order involving custom work is not returnable.


Cancelled Orders


Orders cancelled more than 5 days after they were placed may incur up to a 20% fee to compensate for labor and materials invested in the product.

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